We have a dedicated guest services team to help you alongside. We do care about your experience and we will make sure you have a peace of mind.
Let us give you a call back for free! We will call you immediately.
You need immediate help? Please give us a call and someone from our friendly team will assists you.
Please send us your comments or questions via email or by filling the contact form and we’ll get back to you as soon as possible.
You can find all of the information you may need in our FAQ section.
Not sure how to book online using our booking engine. Click here to find a comprehensive how to book tutorial.
To aid with decision-making, we try to provide our guests with as much useful information as possible - without going overboard. Embedded below, you will find more specific information that covers all aspects of your stay, including the use and access of your apartment, transportation suggestions, and other local information/attractions.
A copy of these documents will also be found in the apartment, upon your arrival.
Please note:
For security reasons, the address of the apartment, the key pick-up, and other sensitive information will be e-mailed to you directly upon booking.
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Guest support & bookings
"One of my favorite attractions in London is actually the Harry Potter Museum (part of the Warner Bros Studio Tour until March 2013) since I'm a big fan of the books and films". Read more from the team